Terms & Conditions


In the rare occurrence of errors on our website, we reserve the right to cancel any orders that were placed prior to correction.


Availability of merchandise is estimated according to the information available at the time order is written. Seller is not responsible for delays in delivery of merchandise occasioned by manufacturer's scheduling, stock on hand, availability of materials, transportation difficulty, or any other cause beyond the control of the seller.


Special orders are NOT subject to cancellation. ALL EXCHANGES AND CANCELLATIONS ARE SUBJECT TO SELLER APPROVAL. A minimum cancellation fee of 20% of the purchase price for special order items will be assessed on seller-approved terms, exchanges, and/or returns. NO returns on bedding items: including sheet sets, pillows, and mattress protectors.



Upon pickup, Buyer assumes all responsibility for securing merchandise to vehicle and inspecting secured merchandise prior to exiting seller premises. Buyer assumes all risks associated with transportation of merchandise upon pickup.


Seller makes no claims beyond any written description of the manufacturer warranty found tagged on the items from this order. Seller will assist Buyer in the exercise of all factory warranties. Transportation of warranty-claimed merchandise is the responsibility of the Buyer. Stains, rips, etc. voids warranty.


Buyer agrees to measure doorways/passageways including hallways and around corners before delivery, as Seller is not responsible for merchandise purchased too large to fit. All passageways to delivery area must be unobstructed. If reselection occurs because purchased items do not fit, Buyer will be charged an additional delivery fee to bring out the newly selected item(s). Seller cannot move/haul away/rearrange old furniture. An adult 18yrs+ must be present when merchandise is delivered, and area must be cleared and prepared for delivery. Pets must be secured prior to the start of delivery. If no one is present at time of delivery it will not take place and an additional fee will be charged to reschedule. Seller can designate a day for the delivery window, but not a specific time.



A one-time Mattress Exchange is only valid on Tempur-Pedic, Stearns & Foster, and Sealy Hybrid (90 days), and on Puffy brand (101 days). A mattress protector is strongly recommended on the same invoice as the mattress. Stains of ANY kind or abuse will automatically void the Sleep On It Guarantee. All tags must be still attached and in "like new" condition. The mattress must be used for a minimum of 30 days and no longer than 90 days (101 days for Puffy brand). Not valid on floor models or closeout models. Buyer is responsible for delivery charge or transportation of mattress exchanges. Mattress Exchanges are for store credit only. *See store for complete details.



If the buyer is utilizing lease financing, sales tax will be applied through lease payments during the buyer’s financing period. If the buyer is using any other form of payment, sales tax will be applied based on the government-determined rate of the city where merchandise is taken possession. All merchandise picked up from WCC Furniture & Mattress Center's location will be charged the sales tax of said location. All delivered merchandise will be taxed according to the address of delivery. Any changes made to the sales order can result in changes to the charged sales tax, either reduction or increase, and must be paid in full by the responsible party.



If a payment is voided, the refund will be issued in the same tender type that the purchase was made. Your card issuers may have placed an authorization hold for the purchase that may temporarily reduce the available balance in your account. The amount of time it takes for the refund to reflect on your account is in accordance from your financial institution. Please contact your financial institution for more information regarding your refund.

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