Did you know according to research and data that it costs a company 5x more to get a new customer to purchase a good or service than it does to get an existing customer to purchase again?
Don’t expect to be able to special order items and get them before Christmas. When I first heard about the Vietnam shutdown this past summer, I knew that it would take a while for us to feel it, but I also knew that the end of the year would be difficult for our industry as well as many others.